All topics
Reviews & Reputation
Request honest reviews after closings and answer every one professionally.
Request reviews after closings
- 1When a deal closes, mark the contact as a closed client — a review request is drafted automatically (or create one from Reviews → Review Requests).
- 2Pick the platform: Google, Zillow, Realtor.com, Facebook, or a custom link, and send by SMS or email.
- 3If there's no review after a few days, a polite reminder goes out automatically.
The honesty rule
ListingNest never writes fake reviews, never poses as a client, and never offers incentives. It helps you ask real clients for honest reviews — that's it. Review requests also pass the Compliance Guard to catch manipulative language.
Respond to every review
Paste any review you receive into Reviews → Review Responses and the AI drafts a professional reply — including measured, graceful responses to negative reviews. Edit and approve before posting.
Testimonials and referrals
Save your best quotes to the testimonial library with permission tracking, and let the Referral Agent draft past-client campaigns: home anniversaries, market updates, and “thinking of selling?” check-ins.